Joining Maven

• Who Joins Maven?
• How do I become a Maven?
• I received an email inviting me to join Maven. How did you get my contact information?
• Am I allowed to participate in Maven?
• But I don’t consider myself an “expert”. Why should I join Maven?
• Who would want to talk to me?

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General

• What is Maven?
• How does Maven work?
• How is Maven different from other online professional networks?
• Is Maven an Expert Network?
• Who owns Maven?

How-To

• How do I create a well-written Knowledge Summary on my profile?
• How do I update my Knowledge Summary on my profile?
• How do I update my participation preferences?
• How do I update my hourly consulting rate?
• How do I update my time zone?

Microconsulting 101

• I want to improve the chances of my responses getting accepted after completing surveys. Can you provide me with some survey taking tips?
• I completed a survey, but my responses were not accepted. Why?
• What should my hourly consulting rate be?
• Why do I need to write a Knowledge Summary? Isn’t my resumé enough?
• Ok, I’ve signed up as a Maven. Now what?
• I have been a Maven for a few months but I’ve never received an invitation to consult. What can I do to improve my chances?

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Using Maven

• Can I use Maven to source expertise?
• Where is your directory of consultants?
• How do I view the results of my expertise request?

Referral Commissions

• Why should I refer others to Maven? Are you trying to steal my contacts? What’s in it for me?
• Do you really pay these Referral Commissions?
• How will I know when I have earned a Referral Commission?

Knowledge Communities

• What are Maven Knowledge Communities?
• How do I join a Knowledge Community?
• Does my company have a Knowledge Community?

Payments

• How do I get paid?
• Do you withhold taxes from my Maven payments?
• Do you report my Maven payments to the government?
• Can you send my payments to my company?
• Can Maven donate my earnings to a charity of my choice?
• When I request payment, only virtual card options are available. Why? How do I get paid via another method, like bank transfer, PayPal, or check?

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Privacy, Security, Communications

• How do I verify my phone number?
• How does Privacy work for Interviews? Does the other person know who I am?
• How do I prevent my profile from being viewed by those who I don’t wish to see it?
• Will you give out my personal contact information to your customers or participants?
• If you don’t give out personal contact information then how are we supposed to have In-Depth Interviews?
• I don't want to disclose my current employer.

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Identity Verification

• I received an invitation to consult, but your system won’t allow me to accept it without going through the identity verification process. Why?
• What are the benefits of ID Verification?
• How long does ID Verification take?
• I refuse to disclose my name or verify my identity.
• How do I know that the person I’m talking to is who they say they are? What kind of identity verification do you perform?