Step 1: Request review & approval

• Your payment request is placed in a queue for review.
• All requests are reviewed for:
  • Authenticity
  • Compliance
  • Fraud prevention
• Tip: Make sure your Maven profile is accurate, including:
  • Name
  • Location 
  • Employment status
  • Current employer (if applicable)

Step 2: Processing timeline

• Requests are processed weekly in the order received.
• Allow up to 10 business days for full processing.
• Important: No payments are processed between December 15 and January 7.
• Tip: Virtual card rewards, if available, are typically processed faster than other payment methods.

Step 3: Tax compliance (if applicable)

• Some participants, including U.S. persons, may need to provide tax identification information to comply with tax laws.

Step 4: Receive your payment

• You’ll receive an email notification when your payment is processed or sent.
• Payments are delivered securely to your selected method.
• Virtual cards:
  • Can typically be used immediately upon activation.
  • May be used online at specific retailers (brand-specific cards) or anywhere accepted (e.g., virtual Visa).

Tips & Best Practices

1. Double-check that your profile is complete and up-to-date.
2. Choose reward types wisely if timing is important - virtual cards may be faster.
3. Allow the full 10 business days for review before following up.
4. Keep an eye on your email for approval notifications.