How can we help?
Joining Maven
- Who Joins Maven?
- How do I become a Maven?
- I received an email inviting me to join Maven. How did you get my contact information?
- Am I allowed to participate in Maven?
- But I don’t consider myself an “expert”. Why should I join Maven?
- Who would want to talk to me?
General
How-To
Microconsulting 101
- I want to improve the chances of my responses getting accepted after completing surveys. Can you provide me with some survey taking tips?
- I completed a survey, but my responses were not accepted. Why?
- What should my hourly consulting rate be?
- Why do I need to write a Knowledge Summary? Isn’t my resumé enough?
- Ok, I’ve signed up as a Maven. Now what?
- I have been a Maven for a few months but I’ve never received an invitation to consult. What can I do to improve my chances?
Using Maven
Referral Commissions
Knowledge Communities
Payments
- How do I get paid?
- Do you withhold taxes from my Maven payments?
- Do you report my Maven payments to the government?
- Can you send my payments to my company?
- Can Maven donate my earnings to a charity of my choice?
- When I request payment, only virtual card options are available. Why? How do I get paid via another method, like bank transfer, PayPal, or check?
Privacy, Security, Communications
- How do I verify my phone number?
- How does Privacy work for Interviews? Does the other person know who I am?
- How do I prevent my profile from being viewed by those who I don’t wish to see it?
- Will you give out my personal contact information to your customers or participants?
- If you don’t give out personal contact information then how are we supposed to have In-Depth Interviews?
- I don't want to disclose my current employer.
Identity Verification
- I received an invitation to consult, but your system won’t allow me to accept it without going through the identity verification process. Why?
- What are the benefits of ID Verification?
- How long does ID Verification take?
- I refuse to disclose my name or verify my identity.
- How do I know that the person I’m talking to is who they say they are? What kind of identity verification do you perform?