Knowledge seekers (“Customers”) submit inquiries to Maven outlining their questions and challenges. The Maven platform analyzes each request, selects participants (“Mavens”) who might have appropriate expertise or be connected with others who do, and sends the selected Mavens invitations to consult. The invited Mavens review the details of the inquiry and decide whether to apply for consideration or refer others who are more suitable.
Interactions come in many forms, including Surveys, In-Depth Interviews, and Consulting Projects. Depending on the specific form, the duration of the engagement can range from a few minutes to several hours, days, weeks, or even months! Regardless of which form an interaction takes, Maven handles all of the relevant logistics, including legal agreements and billing/payment arrangements, so the customers and Mavens can get to work right away.