Privacy Policy

Maven’s Privacy Policy

TRUSTe online privacy certification
You agree that by visiting or using the website, or by becoming a user of Maven, that you are expressly and affirmatively consenting to Maven’s use and disclosure of the information that you provide as described below in this Privacy Policy. Please review this Privacy Policy periodically as we may update it from time to time.

Maven Research has been awarded TRUSTe’s Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe’s program requirements including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program covers information collected through this Web site, TRUSTe’s mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us. If you are not satisfied with our response you can contact TRUSTe here.

Your Personal Information

We collect information that you knowingly choose to disclose to us, including your name, email, physical address, resume, employment status, disciplinary history, employment history and professional biography. We collect usage information as you interact with our website. We also collect additional information from our users concerning their interactions with each other.

We will use this information to:

  • Verify your identity and/or experience, decide whether to accept you as a user, process your registration, and manage our business relationship with you.
  • Enable your access to and use of our services.
  • Publish information about you on the website.
  • Supply you services or products that you purchase.
  • Collect payments from you or pay you for services you render.
  • Send you marketing communications.
  • Administer our internal business records.
  • Do generalized market research and statistical analysis.

We will not sell or share your personal information to anyone except as described in this Privacy Policy. You may obtain a copy of the information we hold about you under any applicable data protection laws upon payment to us of the appropriate access fee.

We automatically track certain information based upon your behavior on our website using log files and we use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users in general. This information may include the URL that a user has just come from (whether this URL is on our website or not), the URL a user goes to next (whether this URL is on our website or not), a user’s computer browser information, and their IP address. Our log files are not tied to personally identifiable information, however. We use a third-party tracking service that uses tracking technologies such as web beacons and cookies to track non-personally identifiable information about visitors to our site in the aggregate. The data collected is internet traffic statistics, such as usage and volume. We use this information for our own internal purposes, such as site optimization.

Our website uses “cookies” to customize your experience on this site. Session ID cookies are used to store the session ID for each user and allows for more convenient browsing for the user who returns to our website. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. In order to change these cookie preferences, you must change your browser’s preferences to disable cookies or to delete cookies. Please note that disabling cookies for some services may affect the ability to use that service. Security information is specific to each browser and operating system.


Our Web site may include Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Communications You May Receive from Maven

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also send you any invitations for telephone consultations, survey participation, or similar opportunities to participate in Maven interactions. We will send you any communications necessary to schedule or reschedule your participation in these services. We will periodically send you emails to inform you of improvements to our service or to advise you of other Maven news, such as feature roll-outs that may change the way you interact with our service. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email to the extent practicable.

We will also send you service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.


We may periodically publish newsletters, and we will use your name and email address to send the newsletters to you. On occasion, these newsletters may provide you with information regarding promotions or special products or services. Out of respect for your privacy, we provide you a way to unsubscribe. See “Opting out of Certain Communications” below for more information.

Opting Out of Certain Communications

You may also opt out of receiving certain email and other information from us by following the unsubscribe instructions included in each communication. You may not opt-out of Customer Service communications, which are not promotional in nature; if you do not wish to receive them, you have the option to close your account.

Invite and Earn

If you choose to use our Invite & Earn referral feature to invite a contact to join Maven, we will ask you for your contact’s name and/or email address. We store this information for the sole purpose of inviting your contact to join Maven, as described below, and to track the success of our Invite & Earn feature.

We utilize an Import Contacts feature to help you invite contacts to join Maven. Our Site is capable of importing from many different email address book platforms. On the Invite and Earn page, you may select from which email address book you would like to import your contacts to our site. You will then be prompted through a step-by-step process that will allow you to import names and email addresses from your email address book. Once your contacts are successfully imported, you may select or deselect any or all of them to choose who you wish to invite, and then click “Invite” to send them an invitation.

Each person that you invite will receive three email invitations to join Maven. The first invitation will be sent immediately when you click “Invite”. If the invitee does not respond, a reminder invitation will be sent three days later, and a final reminder invitation will be sent one week after the first reminder. All invitations will indicate that they were sent by you. All invitations contain unsubscribe links through which the invitee may decline the invitation.

Our Security Procedures

We follow generally accepted industry standards to protect the personal information you submit to us, both during transmission and once we receive and store it, whether you submit it to us online through the website or offline through other communication. Your account information is located on a secured server behind a firewall. We may collect the following sensitive information to facilitate payments from users to us, or to facilitate our transfer of payments to users: credit card details, bank account (ACH) and/or wire transfer information, and PayPal account information. When you enter sensitive information on our site, we encrypt that information using secure socket layer technology (SSL). However, you should understand that no method of transmission of information over the Internet, or any particular method of electronic storage of that information, is absolutely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

For Non-United States residents: By using our website and our service, you are consenting to have your personal data transferred to and processed in the United States. The United States does not have federal data protection laws of the same standard as certain other jurisdictions, such as the European Union. We will make reasonable efforts to keep your personal information secure at all times. Your personal information will be stored on a secure database in the United States which will be accessed only by authorized persons.

When We Will Disclose Your Personal Information

We will disclose your personal information if legally required to do so, if requested to do so by a governmental entity, or if we believe in good faith that such action is necessary to: (i) conform to legal requirements or comply with legal process; (ii) protect our rights or property or the rights and property of our affiliated companies; (iii) prevent a crime or protect United States national security; or (iv) protect the personal safety of users or the public.

From time to time, and subject to applicable laws, we may also share your information with third-party vendors who will be authorized to use this information solely to perform services for us (such as an ASP hosting services, online identity verification services, payment processing services, marketing services, etc.) We will ensure that any such contractors, agents, vendors, partners or licensees that we hire or enter into transactions with apply an equivalent degree of security and confidentiality regarding your personal information as we do.

We may disclose and transfer information to a third party who acquires all or a substantial portion of our business. In addition, in the event we become the subject of a bankruptcy proceeding, whether voluntary or involuntary, we or our trustee in bankruptcy, may sell, license or otherwise dispose of your personal information in a transaction approved by the bankruptcy court.

Links to Other Sites

This website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage you to be aware of when you leave our website and to read the privacy statements of such other websites that you travel to.

Access to and Modification of Your Information

You may review, correct, update, delete inaccuracies or change your account information at any time. To change your account information, simply log into your account, go to your Maven Profile, review your account information and, if you wish, edit it with the options provided.

Closing Your Account

You can close your account with us at any time, in which event we will remove your profile from our profile database. Information that you remove in this manner may persist in backup or cached copies for a reasonable period of time, or as deemed legally prudent or required, but will not be generally available to any user of our website.

Age Restriction

Our website and services are not intended for anyone under 18 years of age. We do not knowingly collect or store personal information from people under 18 years of age.

Future Changes to our Privacy Policy

If we decide to materially change our Privacy Policy, we will post those changes on our website so that you will always know what information we gather, how we might use that information, and to whom we may disclose it.

If you have any questions about this Privacy Policy or any of our privacy practices please contact us or by email at .

Rev. April 11, 2012

Have more questions? Submit a request


  • Avatar
    Shoma Chatterji

    This is more a question than a comment. I would like to know if there will be payment for professional consultation for the Maven member. I am 71 years of age and though I work full-time from home, I do not really have the time or energy to do honorary work anymore. That is why I am asking this question.

  • Avatar
    Josie Keenan

    If you are selected for a Consultation Opportunity and successfully complete it, you will be paid your full hourly rate x the number of hours spent consulting.

  • Avatar
    HI Traders

    As I was sick for the last seven days I was not able to reply for the mails received for which I apologize.I also forgot the email Id created. Please help me to continue without hindrance.
    with warm regards

  • Avatar
    Chris Coulter

    How do you complete the full registration? I cannot find anything and have filled out everything that it has asked of me.

  • Avatar
    Stephen Nichols

    Unfortunately this is not enough information to troubleshoot a problem completing full registration. Please see the following articles which may help:

    If those don't help, email us or post more details here. Thank you for your interest in Maven!